Resume
- Nine+ years of progressive program, project and team management experience within online communications and technology
- In-depth knowledge and client management / business development experience in SEM, SEO and Online Advertising
- Seven+ years experience growing large-spend clients and account management teams within start-up companies
- Successful launch, growth and management of domestic and international client service teams
- Consistently responsible for development of: international business, internal processes and training
- In current position, grew Tier-1 client account from $60K to $1 Million in monthly search spend (1,670% increase)
- In 2006, effectively managed over $22 Million in search marketing spend
Contact Info: resume {at} kachwaha.com
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Senior Account Manager, 2005 - Present
Current Clients: Quicken Loans, Expedia CA, Hotels CA, CPS Loans, Pronto.com, Acceller, Mbira
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Account Manager, Search, 2004 - 2005
- Promoted to international managerial role responsible for seamless delivery of Atlas Search technology to: US, Europe and Australia
- Solely supervised client service teams in London, Sydney, NYC and Seattle to ensure proper execution of Atlas Search solution
- Created "Benefits of SEM" and "Why Your Company Needs Atlas Search" corporate sales presentations for US and Australian business development
- Solely wrote, published, and updated complete process documentation for Atlas Search implementation and management
- Worked with remote Atlas Search engineering and marketing teams to create new product release roadmaps based upon client feedback
- Evaluated numerous NYC office real estate properties and worked with architects and designers to create a new functional, pleasing Atlas office
- Solely managed new East Coast search clients through the implementation process
- Conducted off-site internal and external search training (Atlas Search as well as online search knowledge) throughout North America
Account Manager, 2003 - 2004
Clients: including but not exclusive to: JP Morgan Chase, Starwood Hotels, Eisner Interactive, Bernstein Rein Advertising Inc., Homestead Suites, Oasis Advertising (Dentsu Inc.), Waterfront Media, DiscountTire.com, Blue Ribbon Consulting
- In new role on software solutions side of marketing, traveled extensively throughout US and Canada to build client relationships with both direct advertisers and advertising agencies
- Solely responsible for client's: successful transition to Atlas technology, account retention and growth
- Exceeded client goals and success metrics (e.g. ROI) through development of custom strategies such as targeting and segmentation
- Wrote and presented external and internal seminars on the following topics: new product release training, data analysis and general benefits of online advertising
- Interviewed candidates for client service executive management position as well as peer and junior client service positions
- Mentored junior client services managers and traffickers
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Media Strategist, 2000 - 2002
Clients: Accenture, Bristol-Myers Squibb Company, Dr Pepper/Seven Up, Ericsson, Paramount Pictures, Pizza Hut/KFC, Showtime Channel, Sony Electronics, Xerox, BrokerageAmerica, Culligan International Company, Rémy Martin Amérique, Rockwell FirstPoint Contact
- Developed, presented and executed B2C and B2B online media campaigns for diverse client accounts exceeding $50 Million
- Selected to draft external pitches and present growth plans for The Digital Edge corporate business development team
- Supervised and trained teams of media planners, media buyers and market researchers
- Researched, analyzed and implemented wireless/mobile initiatives for clients
- Spearheaded agency billing project designed to more efficiently manage client accounts
- Directed and monitored bi-weekly tracking and optimization of numerous concurrently-running
campaigns
- Acted as primary liaison among: clients, creative agencies and vendors
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Interactive Media Assistant Manager, 2000
Clients: Wal-Mart, Hasbro, KraftKids, M&M/Mars, autobytel.com, GlobalStar, OneSoft, Telcordia, thegolfwarehouse.com
- Promoted from Interactive Media Assistant to Interactive Media Assistant Manager within six months allowing for independent management of online media campaigns
- Planned, negotiated and purchased interactive media
- Monitored and optimized campaigns, drafting bi-weekly campaign performance reports and analyses for all clients
Interactive Media Assistant, 1999
- Assisted creating media plans for new business pitches
- Researched and analyzed client and agency competitor markets
- Drafted both internal and client billing and budget reports
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Trader Liaison and Web Master, 1998 - 1999
- Investigated and presented new technology options to firm's principals
- Designed, created and maintained an educational and marketing-driven web site for the firm
- Provided traders with new technology training and full-time technical support in busy equities trading-floor environment
- Executed NYSE stock trading orders directly to the exchange floor
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Bachelor of Business Administration in Marketing and International Business
- Dean's List
- Vice President of Advertising, University of Cincinnati American Marketing Association
- Vice President Recruiting, College of Business Administration Tribunal
- Treasurer, University of Cincinnati Amnesty International
- Member, Beta Gamma Sigma Honor Society for Collegiate Schools of Business
- Member, Golden Key National Honor Society
- Member, Alpha Kappa Psi Business Fraternity
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Professional Diploma in Computer Programming--C++, Java, SQL
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Certificat de Française Moyen--One year diploma in intensive French
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- Search Engine Tools: Google AdWords/AdSense , Yahoo Panama, MSN AdCenter, ASK, MIVA
- Software: Efficient Frontier, Google Adwords Editor, SearchIgnite, Atlas, Atlas Search, DoubleClick DFA, MS Office 2007, MS FrontPage, MS Publisher, Adobe (Illustrator, Photoshop, Dreamweaver Flash), HTML, Linux, Donovan Data System
- Research Tools: Hitwise, Yahoo! Buzz, @Plan, MediaMetrix, Nielsen Netratings, Interwatch, AdRelevance, MRI
- Languages: English, Hindi, Proficient in French
- Activities: Scuba (SSI Open Water, Enriched Air Nitrox, Dry Suit Diving), Photography (35mm, Medium Format, Digital)
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